If you are the legitimate owner of a Facebook Place page, you can claim it. The procedure is slightly different for the case where there is a phone number for the place and when there is not. The procedure for claiming a place are as follows:
- Sign in to facebook with your user account you want to manage the page with (note: you should have your restaurant email address added to this user account for verification in step 5 Email Procedure)
- Go to the place page on Facebook
- Click on the ‘Is this your business?’ link below the ‘like this’ and ‘were here’ display on the left side of the page
- Certify you are a rep for place and press the ‘Proceed with Verification’
- Depending whether there is a valid phone number, there are three procedures for claiming the page. It will automatically take you to one of the procedures (you can’t pick)
- Phone Procedure
- You can now have the auto dialer call the number and give you a PIN.
- Make sure someone is ready to answer the phone and write down the PIN
- Enter the PIN to claim the account
- Email Procedure
- Fill in the form listing the business name and address
- When it asks for ‘Third Party Listing’, the Facebook page you are trying to claim will often have a small ‘yelp’ link that you can copy and paste.
- press continue
- use a place based email address to confirm that you are the owner (note: make sure that the email address is attached to the facebook user in step 1)
- Business Bills Procedure
- Same as the email procedure above, but if you don’t have a business e-mail you have to send in a business bill such as a phone bill with the business name and address. It says to scan in the receipt, but I find that simple using a smart phone and photographing the receipt is the easiest.
- Phone Procedure
- That should do it! Note that the email/bill procedures takes longer to validate whereas the phone procedure is immediate.